Effective Date: November 19, 2025

Last updated: [Insert date]
Responsible company: Pure Cleaning JV LLC
Contact: info@purecleaningjv.com

Pure Cleaning JV LLC (“Pure Cleaning JV,” “the Company,” “we,” “us,” or “our”) is committed to protecting the privacy of users, customers, and visitors (“you,” “your”) of our website, forms, communications, and services.

This Policy explains how we collect, use, store, share, and protect your personal information in compliance with applicable U.S. legislation, including (where applicable) the California Consumer Privacy Act (CCPA), Federal Trade Commission (FTC) regulations, Children’s Online Privacy Protection Act (COPPA), and GDPR principles for users outside the U.S.

1. Information We Collect

1.1. Information You Provide

  • First and last name

  • Physical address (for service delivery)

  • Phone number and email address

  • Property details (type of space, size, number of rooms, etc.)

  • Payment information (card details, payment method, billing history)

  • Service preferences and scheduling details

  • Comments or requests submitted through forms or communication channels

1.2. Automatically Collected Information

  • IP address

  • Device type, operating system, and browser

  • Visited pages, session duration, and clicked links

  • Cookies, pixels, and similar technologies

  • Approximate geolocation

1.3. Information From Third Parties

  • Payment platforms

  • Advertising or social media platforms (if interacting with our ads)

  • CRM or customer management software

  • Identity verification services or fraud prevention tools

2. How We Use Your Information

PurposeLegal basis
To process requests and deliver servicesContract fulfillment
Billing and payment processingContract/legal obligation
Customer communicationConsent or legitimate interest
Service customizationLegitimate interest
Sending promotions or discountsConsent
Legal and tax complianceLegal obligation
Internal improvement, data analysis, auditsLegitimate interest
Security, fraud prevention, and protection of interestsLegitimate interest/legal obligation

3. Cookies and Similar Technologies

We use functional, analytical, and marketing cookies. You may manage preferences through your browser settings.

Examples:

  • Google Analytics, Meta Ads, CRM tools

  • Cookies to remember user preferences

  • Session cookies for security purposes

Some website functions may not work properly if cookies are disabled.

4. Sharing of Information

We do not sell your personal data. We may share it only with:

  • Service providers (payment processors, CRM, advertising, security)

  • Analytics or digital marketing services

  • Legal or financial advisors

  • Government authorities if legally required

  • Delivery or logistics companies related to service provision

All third parties must comply with confidentiality and data protection standards.

5. International Data Transfers

If your data is processed outside the United States, we will apply appropriate safeguards (such as Standard Contractual Clauses, encryption, access control), in compliance with GDPR when applicable.

6. Data Security

We use technical and organizational measures to protect your information, including:

  • SSL/TLS encryption

  • Internal access controls

  • Firewalls and security monitoring

  • Secure payment storage

  • Employee privacy and data protection training

Despite these measures, no system is 100% secure. You accept the inherent risks of online data transmission.

7. Data Retention

We retain your personal data:

  • For the duration of the business relationship

  • Up to 7 years for accounting and tax purposes

  • Or until you request its deletion, when legally permitted

8. Your Rights

Depending on your location (e.g., California residents or EU users), you may have the right to:

✔ Access your data
✔ Correct inaccurate information
✔ Request deletion
✔ Object to certain processing activities
✔ Request data portability
✔ Opt out of marketing communications
✔ California residents: Right to know, delete, and non-discrimination

📬 To exercise your rights, contact: info@purecleaningjv.com
Suggested subject line: “Data Privacy Request”

9. Marketing and Communications

  • We may send promotions, service reminders, or follow-ups after service delivery.

  • You may unsubscribe at any time via the link provided or by contacting us directly.

  • We may use lookalike audiences on platforms (e.g., Meta Ads, Google Ads) in compliance with applicable law.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors. If we unintentionally receive such data, it will be promptly deleted.

11. Policy Updates

We may update this Policy from time to time. If material changes occur, we will notify you via email or by posting a notice on our website labeled “Updated Privacy Policy.”

12. Contact Details

📍 Pure Cleaning JV LLC
📧 info@purecleaningjv.com

13. Legal Compliance

This policy has been designed in accordance with:

  • CCPA – California Consumer Privacy Act

  • FTC Act

  • CAN-SPAM Act (email marketing)

  • GDPR (if applicable to non-U.S. users)

  • COPPA – Children’s Online Privacy Protection Act

  • Applicable U.S. commercial and consumer protection laws for service businesses

🔐 Summary

We use your data only to provide better service. We don’t sell it. We protect it. You can request deletion at any time.

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